2002 New Integrated Module &
Evaluation SystemABC Moscow Gazette
2002 New Integrated Module &
Evaluation System
Offers intensive business mini-modules within Corporate Language Courses, ‘Specialty’ Business Seminars, and Business School Degree and Distance Programs
New ABC Guidelines For Business Training
"Intensive Testing and Evaluation Control System"
The following are guidelines set up to insure the highest level of standards & professionalism in the Open Business Seminars (OBS) & In-Company Training (ICT) areas of the Academy. The standards will focus on 1) initial testing to determine the knowledge level of participants, 2) repeated evaluations on the retention of information, and 3) feedback from participants throughout the entire training period.
The evaluations are conducted in this fashion:
Before the trainer begins the introductory session he will conduct a short written test for all participants on the subject of training; this will enable the trainer to initially understand the knowledge of each participant involved in the training.*
The trainer will conduct another short test/evaluation at mid-day, and at the end of the first day of training, to be sure that the participants have absorbed the information given, and fully understand the retained knowledge.
Each and everyday of training will maintain the same level of testing and evaluations (3 times daily), to ensure the highest level of retention of information & understanding of the materials from the participants.
All training by the Academy is carried out in an interactive style that involves intensive role playing, question & answer periods (feedback), group evaluations, and pairwork.
In the case of In-Company Training (ICT) a final evaluation on each participant will be turned into the company’s Human Resource training management.
* For in-company training each participant is personally interviewed after an extensive analysis of company needs with Training & Human Resource management.
Most businesses are optimistically cautious about the
business climate for 2001. Hiring is up and unemployment is down and we're even
seeing the return of the middle manager. However, the lessons learned from the 90s
have left an impact. Companies are growing carefully and adding to staff as needed. Here
are ten suggestions to start the New Year right and jump start your bottom line.
1. Keep your firm flexible in all areas, not just staffing. Raw materials, inventory and even office supplies. Start a JIT (Just In Time) program where you anticipate busy periods and staff up accordingly. If your company manufactures a product, see if you can build to order rather than stock piling inventory.
2. Work towards becoming a partner with your customer. Relationships become all important in tough times. It's more difficult to dismiss a business ``partner'' than it is to resign a vendor. Ask yourself how can I help my customers' business succeed and grow? If your customers' business grows, yours will too.
3. Look for ways to do more with less. Are there cumbersome policies and procedures that have been in place for years? Organize teams to review each department and come up with ways to streamline operations and improve productivity.
4. Invest in training. Lifelong learning for yourself and your employees ensures that your staff is ahead of the technology curve. The business arena is constantly changing and employees who are exposed to new ides and programs become enthused workers. Make sure you and your staff have the necessary skills to be competitive.
5. Make work fun and enjoyable. These are stressful times with dwindling job security and job loyalty. Employees who look forward to coming to work will always do a better job. Keep out unnecessary stress whenever possible through internal recognition programs, open communications through newsletters and bulletin boards and frequent encouragement
6. Promote teamwork. No one person has all the answers and/or all the skills needed to work on difficult issues. Rather than spend costly money on equipment and overhead, turn to your staff for solutions and ideas for training. The knowledge or ideas that they may have hold the key to increase sales or boast profits and builds self esteem and morale.
7. Have contingency plans. If a key employee leaves or a competitor moves in with a new product, don't be caught unaware. Always have a plan A and a plan B for backup. In these competitive times a company can't afford down time.
8. Keep an eye on your industry and your competitors. Where are they headed and do you and your company want to go there? If not, where do you want your company to go and can you get there ahead of the pack? What are their strengths and weaknesses and how do you react to them? Don't forget to be objective and look at your own strengths and weaknesses as well.
9. Make sure you and your company aren't trying to be all things to all customers. Do what you do well...and do it really well. There are profitable niches out there and entire industries have sprung from niche markets. Find out what the big boys are missing and go after it.
Act like today is the first day of your new job. Encourage your managers to instill this enthusiasm in their staff. At least once a quarter ask your staff to think ``What if...'' and look at their department as an outsider. What changes would they make if they acted like their job was new and this was their first day.
ABC Business Gazette
ABC Int’l Clients Ask About
New
Programs for 2002
How will the Spring of 2002 be different from last year? Has everything been changed?
It will be different in all three of the major areas of our services. Everything hasn’t been so much changed, but it has been ‘added to’. So you will be getting more for your investment.
What is one key word that you could use to describe these new additions?
The main word would be ‘Integrated’. In the Corporate Language Services we have ‘integrated’ new mini-business modules right into our normal courses.
In our ‘specialized’ Business Training Seminars we have ‘integrated’ a new intensive testing and evaluation control system for lasting results in employees. And in our Business School Degree Programs we have ‘integrated’ a combination of non-resident study, localized instruction seminars and study abroad options.
That sounds exciting and is certainly a value added enhancement to your current programs. How, exactly does this new program work with your Corporate Language Services?
Clients will have the option to stay with their exact same schedule and level of service or make a simple monthly addition of a ‘mini-business module’. This business module will take all their existing classes and combine them for a once-a-month business focus seminar on a subject that is of vital interest to their company. For example a company feels they need a shot in the arm for their employees in the area of ‘customer service’, or financial terminology, or document writing, or team building, etc.
What do we have to do to add or start a program like this in our company?
All you need to do is contact an ABC Corporate consultant to help design the program or select the special topics that are important to you and your employees. These new ‘integrated’ mini-business modules are now part of our premium service and represent a valuable investment in the human resources of your company. Of course our monthly comprehensive reporting continues as usual.
What about the next area, the Business Training Seminars? What makes yours any different than all the others? How does this new control system help us as corporations?
You are absolutely right when you say "all the others". There are so many out there. What you must look for in any Business Training Seminar is a way to achieve lasting results in the employees you send to it. This is the biggest question to be answered. You don’t want to spend more money for the same old seminars where your employees go and sit for 2 days and then Monday morning forget everything they heard. First let me say that our seminars are ‘speciality’ seminars. That means they are areas that we have exceptional expertise in. We don’t desire to offer 50 or 100 seminars to you. We will custom design training in the exact areas that we have special knowledge in.
We want custom training but more than that we want lasting results. Let’s get back to that question.
That is exactly what our new Spring 2001 program is all about. We have integrated a new ‘Intensive Testing & Evaluation Control System’ into our business seminars. It works like this: One of the best ways to check if the message is getting through and sticking with the students is through constant evaluation and feedback. Our new control system is getting written feedback more than 3 times a day which is delivered both to the instructor and to the company managers responsible for training the employees. This feedback is done in the form of performance reporting, written testing, verbal scoring and interaction on an intensive level. There is nothing like this in the marketplace. I believe we are pioneering a new area in lasting results for short-term business training.
Could you give us a quick word about your Business School Degree & Certificate programs?
Our Business School is a combination of both non-resident and locally offered intensive seminars 'integrated' into one package. This means that our program for degrees (i.e.MBA) is non-resident in that all textbooks and materials are sent to the students in their own city for self study but it is also combined with live seminars either in Moscow, SP, or the regions (we send out the seminar trainers). Our MBA Degree is specifically meant to fill the mid-level gap. It is meant to offer a prescribed course of advanced study with specialization in a few specific areas. It's certification means that it's content has been reviewed and deemed to be sufficient in it's advanced nature to be useful for the student in his or her educational pursuits in business. The degrees receive certification as a part of ABC from our Moscow license & accreditation, from a notary public in the State of New York , and from the International Institute for Education, a State of Delaware non-profit corporation.
There is much more but we must stop here for this issue...
New ABC Guidelines For Business Training 2002
"Intensive Testing and Evaluation Control System"
The following are guidelines set up to insure the highest level of standards & professionalism in the Open Business Seminars (OBS) & In-Company Training (ICT) areas of the Academy. The standards will focus on 1) initial testing to determine the knowledge level of participants, 2) repeated evaluations on the retention of information, and 3) feedback from participants throughout the entire training period.
The evaluations are conducted in this fashion:
Before the trainer begins the introductory session he will conduct a short written test for all participants on the subject of training; this will enable the trainer to initially understand the knowledge of each participant involved in the training.*
The trainer will conduct another short test/evaluation at mid-day, and at the end of the first day of training, to be sure that the participants have absorbed the information given, and fully understand the retained knowledge.
Each and everyday of training will maintain the same level of testing and evaluations (3 times daily), to ensure the highest level of retention of information & understanding of the materials
from the participants.
All training by the Academy is carried out in an interactive style that involves intensive role playing, question & answer periods (feedback), group evaluations, and pairwork.
In the case of In-Company Training (ICT) a final evaluation on each participant will be turned into the company’s Human Resource training management.
* For in-company training each participant is personally interviewed after an extensive analysis of company needs with Training & Human Resource management.
Address in Moscow: 123242 Moscow, P.O. Box 46
Telephone number: (095) 109-0676 & 109-6526
E-mail: Interabc@co.ru
191011 St. Petersberg, Nevskiy 30,
Tel: (812) 278-8423, fax: (812) 278-8449, E-mail: abcspb@online.ru,
ABC Cyprus Training Center
P.O. Box 4351, Limassol
The number (tel/fax) of Cyprus office is (357-5) 353415.
Email abc.cyprus@cytanet.com.cy
Web Site: www.csica.com/academy
The number (tel/fax) of Cyprus office is (357-5) 353415.