Academy of International Business Collaboration

ADMINISTRATIVE SUPPORT PROGRAMS

Thank you for expressing an interest in the Academy of International Business Collaboration (ABC). Following is some information concerning our course of Secretarial Contacts.

The course is meant for advanced beginner to intermediate English speaking support staff, and consists of twenty-four hours of study with our Secretarial / English language training specialist.

The Secretarial Contacts training will be divided as follows:

Office management, Office appearance, Maintaining a professional working environment, Giving directions, Receiving visitors, Checking arrangements

Board Meetings, Preparing an Agenda, Taking notes, Letter writing, Memo Writing, End of the year reports

Getting to know the office equipment, Talking to your Photocopier: fax, photocopier, ditto machines, Scavenging for supplies, Arranging deliveries, Requesting and replying

Students’ English language skills will be tested prior to the start of the course, at no additional charge. The charge for this course is $ 960.00 per group for 24 hours of instruction (with recommended group size of approximately 6 students). There is a charge of $ 30.00 per student for books, cassette, and all additional handout materials.

Our trainer is also experienced in Support Staff training of other kinds:

Telephoning in English.

To set up a meeting with our trainer or if you have further questions, please call ABC at your convenience.